IBS HELPDESK

IBS Support Procedure 2

• Support Document
• Maintenance & Support Plans

Mobile Devices 2

• Android Device
• iPhone Device

Microsoft Teams 2

• How to Install Microsoft Teams
• How to set up an online meeting in Microsoft Teams

Web Environment 13

• How to sign in to Outlook on the web
• Wrong Username
• Wrong Password
• Forgot Password
• Password Expired

View all 13

Outlook Environment 10

• Outlook is not responding
• My email stuck in the outbox folder
• Cannot send
• Cannot receive
• Emails are missing

View all 10

Outlook 2016 3

• How to add an automatic reply to your Outlook
• How to connect your Outlook account Microsoft 365
• How to add permissions to your Outlook 2016 account calendar.

Outlook 2013 3

• How to add an automatic reply to your Outlook
• How to connect your Outlook account to Microsoft 365
• How to add permissions to your Outlook 2013 account calendar

OneDrive 3

• My library is not syncing
• How to connect to your OneDrive account
• How do I synchronize a library to my computer?

Multi-factor Authentication 1

• Multi-factor Authentication for Microsoft 365

General 2

• How do I post something to everyone?
• How do I add an app to my SharePoint site?

Library Issue 3

• I cannot create new library
• I cannot upload a file
• My folder is missing

Cloud Station 1

• Tips and Tricks for CloudStation

Synology DSM 1

• Synology DSM account set up

Useful Tips 2

• How to share an Outlook calendar with other people
• How to share a contacts folder with other people